Your customers are the reason you’re still in business
and your job is to serve your customers to the best of your ability.
5 ways to get Excellent Services
1 . Respond as quickly as possible
Time is priority to our customer, SPEED is the key to get excellent service from customer
2. Know your customers
Knowing your customer in term of preferrence and needs will. Calling by their name is the key of the services. Guest need personalization!
3. Fix your mistakes
Don’t let the customer leave us with unsatisfactory things. Transparency and fix the things to avoid bad reputation of our business.
Many times client complaints uncover problems or issues that can be improved upon, so always be available to listen to your customers.
4. Go the extra mile
Going the extra mile will not only result in an indebted and happy customer, it can also go a long way in terms of keeping yourself on their radar for future business.
5. Think long term – A customer is for life
Think long term when dealing with customers. By keeping customers happy, they will be loyal and through word of mouth, will do the marketing for you.