ID Hospitality

Yearly Performance Review

ID HOSPITALITY — Mon, 30 Nov 2020 01:49:58 +0000

Are you interested in tips about how to make performance reviews successful in your organization? While performance review methods and approaches different from organization to organization, universal principles about how to talk with an employee about his or her performance exist.

In the interest of providing regular feedback, performance reviews are not an annual event. Quarterly meetings are recommended with employees.

In one mid-sized company, job planning and evaluation occurs twice a year. Career development planning for employees is also scheduled twice a year, so the employee discusses his or her job and career, formally, four times a year.

Revenue Management

ID HOSPITALITY — Mon, 30 Nov 2020 01:40:56 +0000

Revenue Management is the process of understanding, anticipating and responding to consumer behavior in order to maximize revenue or profit. With the aim of maximizing profit, companies that regulate their income can carry out pricing strategies.

We provide consulting services on the basics of revenue management in the hospitality industry such as how to implement a pricing strategy, how to measure your revenue management performance.

It is designed to achieve maximum room occupancy and average room rates.

Restaurant Operational Review

ID HOSPITALITY — Sat, 28 Nov 2020 16:25:38 +0000

is a business area that focuses on the production process, and ensures that maintenance and development take place effectively and efficiently. Restaurant operations include procurement, processing and producing the product itself

What is Food Cost?

ID HOSPITALITY — Sat, 28 Nov 2020 16:20:06 +0000

In the restaurant business, determining the selling price of food will refer to the Food Cost.

To be able to find out what the selling price of our products is, the food cost formula must be calculated first, with a certain formula.

If the formula has been obtained, we can also find out how much profit we will get from one food product.

The consequences will be if we do not calculate the food cost, the selling price is too expensive so that there are no buyers, or vice versa, it will suffer losses.

So what is the meaning of Food Cost?

All costs incurred to be able to make a food product. The amount of this fee is of course in accordance with the amount of gram / kg size required based on a food recipe.

The value of food cost is determined by the% and usually this calculation is done by the restaurant chef.

Excellent Services

ID HOSPITALITY — Sat, 28 Nov 2020 16:16:21 +0000

Your customers are the reason you’re still in business

and your job is to serve your customers to the best of your ability.

5 ways to get Excellent Services

1 . Respond as quickly as possible

Time is priority to our customer, SPEED is the key to get excellent service from customer

2. Know your customers

Knowing your customer in term of preferrence and needs will. Calling by their name is the key of the services. Guest need personalization!

3. Fix your mistakes

Don’t let the customer leave us with unsatisfactory things. Transparency and fix the things to avoid bad reputation of our business.

Many times client complaints uncover problems or issues that can be improved upon, so always be available to listen to your customers.

4. Go the extra mile

Going the extra mile will not only result in an indebted and happy customer, it can also go a long way in terms of keeping yourself on their radar for future business.

5. Think long term – A customer is for life

Think long term when dealing with customers. By keeping customers happy, they will be loyal and through word of mouth, will do the marketing for you.